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Compliments and complaints

Compliments and complaints

  • We welcome feedback and would love to hear what you think about your contact or involvement with us. Please use the form below and we look forward to hearing from you. So that we are able to get in touch with you please include your contact details.

  • Name: is a required field
  • Email: is a required field
  • Contact number: is a required field
  • Reason for contact: is a required field
  • Service used: is a required field

If you prefer to feedback to us directly you (or someone else on your behalf, e.g. as a relative, carer or friend) please call 0800 6444 200 or write to: 

Medvivo Group Ltd, Fox Talbot House, Greenways Business Park, Chippenham, Wiltshire SN15 1BN

Additional help:

seAp Wiltshire
A local, free and independent advocacy service is also available to help you make a complaint about any aspect of your NHS care or treatment.

Tel: 0300 343 5733
Email: wiltshire@seap.org.uk
Website: www.seap.org.uk
Text: 80800 keyword SEAP

PALS
A Patient Advice and Liaison Service (PALS) is available if you need to turn to someone for help  or advice in confidence about the care provided.

Tel: 0300 123 2103
Email: WCCG.complaintsandpals@nhs.net
Website: www.wiltshireccg.nhs.uk/have-you-say/patient-advice-and-liaison-service

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