about us banner

Medvivo COVID-19 Risk Assessment

Medvivo COVID-19 Risk Assessment

Below is a summary of Medvivo’s approach to reducing the risks associated with COVID-19 for its work force and working environment.

Managing Teams and Partners 

  • Team members (i.e. anyone employed by or delivers services on behalf of Medvivo) who can work from home are enabled to, including anyone who needs to self-isolate who can perform other duties from home.
  • Individual risk assessments are completed for team members who are clinically extremely vulnerable or at additional risk.
  • Face-to-face meetings and training are only undertaken if essential for safe operations, otherwise the sessions are hosted virtually.
  • Partners with whom space is shared have aligned safety measures.
  • Visitors are only permitted when absolutely essential and they will also be screened before arriving to ensure they do not turn up with symptoms or are awaiting a PCR result.

Safe Working Practices

  • Medvivo adheres to the latest Government guidelines as a minimum.
  • The main call centre and other operational sites are reconfigured in line with national guidance, including socially distanced desks wherever possible, and screen installations.
  • Team members must not enter a work location if they have symptoms, are awaiting a PCR test result or have received a positive PCR result. Guidance for testing and self-isoloating is regularly reviewed and communicated in response to national and local changes.
  • Team members must complete lateral flow device tests twice weekly.
  • Safe working guidance has been communicated to all team members and signage has been provided for wearing masks, ventilating workspaces, sharing vehicles, hand hygiene, and social distancing.
  • Medvivo may implement additional safety measures to ensure the safety of patients and team members.

Cleaning and Hygiene Measures

  • Increased hygiene and ventilation controls are in place at all locations.
  • Additional PPE is available in line with national guidance and commensurate to specific team member roles.
  • All work stations, equipment and regular touchpoints are cleaned and wiped after use or every two hours.


  • Services are available for team members who may require additional support for their mental and physical wellbeing during this pressurised and challenging time.

Medvivo’s COVID risk assessment and safe working measures are regularly reviewed and updated to ensure they align with current government guidance.

Employer: Medvivo Group Limited Last Review Date: 22nd December 2021

Latest News

Your login details have been used by another user or machine. Login details can only be used once at any one time so you have therefore automatically been logged out. Please contact your sites administrator if you believe this other user or machine has unauthorised access.