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Compliments and complaints

Compliments and complaints

  • We would love to hear what you think about your contact or involvement with us or our partners. Your feedback is really important to us so please use the form below and we look forward to hearing from you. So that we are able to get in touch with you please include your contact details.

    The Integrated Urgent Care service across Bath and North East Somerset, Swindon and Wiltshire is provided with support from Vocare and BaNES Medical Services (BEMS+).

  • Name: is a required field
  • Email: is a required field
  • Contact number: is a required field
  • Reason for contact: is a required field
  • Service used: is a required field

If you prefer to feedback to us directly you (or someone else on your behalf, e.g. as a relative, carer or friend) please call 0800 6444 200 or write to: 

Medvivo Group Ltd, Fox Talbot House, Greenways Business Park, Chippenham, Wiltshire SN15 1BN

Advocacy Services:

seAp Wiltshire

A local, free and independent advocacy service is also available to help you make a complaint about any aspect of your NHS care or treatment.

Tel: 0300 343 5733
Text: 80800 keyword SEAP

Healthwatch Swindon

Independent advice, help and support to those wishing to make a formal complaint about the NHS.

Address: Swindon Advice and Support Centre, Sanford House, Sanford Street, Swindon SN1 1QH
Tel: 01793 497777

seAp Bath and North East Somerset:

Tel: 0300 013 4762


A Patient Advice and Liaison Service (PALS) is available if you need to turn to someone for help  or advice in confidence about the care provided.


Tel: 0300 123 2103


Tel: 0300 200 8844

Bath and North East Somerset

Tel: 0300 013 4762

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