Out Of Hours Service

Wiltshire Medical Services, part of the Medvivo Group, provides GP Out of Hours (OOH) care for all patients registered with a GP Practice in Wiltshire.

Wiltshire Medical Services (WMS) was formed in 2004 following a change in the GP contract that removed from GPs, the twenty four hour responsibility they had previously held. NHS Wiltshire originally commissioned WMS to provide an OOH service in North and East Wiltshire. Since then, we have expanded considerably and in 2010, following a competitive tendering process, we were awarded the contract to provide a Wiltshire wide OOH service. In 2012 WMS acquired Telehealth Solutions Ltd (THSL) to broaden its offering in the Telehealth market and became ‘The Medvivo Group’.

Since February 2013 the call handling and clinical triage elements of all Out of Hours Services are provided by NHS 111. In Wiltshire the provider is Harmoni. WMS continues to provide a large team of doctors and nurse practitioners seeing patients face to face in one of our Primary Care Centres or in their own home. We also offer clinical advice by phone to patients referred on by the 111 Service.