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Connecting People at TSA

17th October 2016

Getting out of the office and meeting people is by far one of the most enjoyable aspects of my job. As part of my Business Development role I get to represent Medvivo at a variety health and wellbeing events, meet with existing and potential suppliers and attend industry specific conference.

Tomorrow is the start of the annual leading Technology Enabled Care (TEC) and digital health sector event. We will be there on stand 21 to showcase our services and look forward to finding out about the latest innovation in this area.

The theme for the year's conference is "Connected Care, Connected Homes and Connected Communities," which resonates quite closely with our own telecare, responder service and access to care teams. We have provided medical and health related services for a number of years and key to this is the connections we build between communities, health or social care professionals and our service users and their families.

One of the things I look forward to the most at this type of conference is finding out about the latest product developments and innovation in technology. I have recently got my 70 year old mum testing a new socialisation app on a mobile tablet device, so I'm really excited to see what's new in the TEC world for keeping people connected at home.

Here are the three topics I'm specifically looking forward to the most when it comes to the Innovation Zone programme:

UMO: Connecting Care, Anytime, Anywhere

Our monitoring centres already use UMO so that we can securely share information with our teams whether they're working on site or remotely. In a programme slot on Tuesday, Verklizan will share updates about a new range of apps and web portals that connect to the platform so that all workers are better connected.

Dementia Dogs The Future

We have a couple of Telecare service users who have dogs that support them in their home. They are trained to recognise when an alarm needs to be raised, and can make sure help is on its way as soon as possible. We are a Dementia Friends organisation and encourage all our staff to undergo Dementia Awareness training. I am extremely interested on both a personal and professional level to learn more about Dementia Dogs, by Dogs for Good. 

Building Assistive Technology Service for People with Learning Disabilities and Complex Needs

It's quite incredible how the world has changed in such a short number of years. The digital revolution is bringing wide ranging benefits to the masses, not just from accessing information or being able to better connect with people. Long gone are the old analogue days with dial up internet connections and paper records needing to be posted or faxed to various locations. Today we can keep everyone more easily connected, with access to resources at our fingertips. What we need to remember though is that while the technology does keep evolving, there are still people who may struggle to use it. It's essential that people who have learning difficulties, complex needs, or are just fearful of technology are not kept at a disadvantage of being able to access or use this technology. I'm interested in hearing about the latest assistive technology being developed, and how we might enhance our own service provision. 

If you're at the Conference, I hope you will enjoy it as much as I'm hoping to. Do pop by to see us - as well as showcasing our services, we will also be giving a demonstration of the equipment we use to help people, in particular the Mangar Elk which is such a handy piece of kit to assist people when they fall.

We look forward to seeing you there; if you'd like to hear more about our Telecare service, please contact us directly if you're not able to get to the Conference.

By Nicky Kinge, Business Development Manager


Nicky KingeAbout Nicky
Having worked in telecare for more than 12 years, Nicky started her career with Medvivo in the Telecare call centre back in 2011 and has been pivotal in growing this side of the business. With her passion for delivering excellent customer service, she is a popular speaker at local events and is great at building long-lasting relationships with many of our corporate clients and suppliers.

As the digital world has evolved, Nicky has been improving her skills in this area and is rapidly becoming known in the office as gadget girl with the new telecare products she's keen to test!

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